Desktop Search Error
I installed the beta of Office 2007 and have been playing around a little bit with it. I would be playing around more, but just seem buried in other tasks as of late. Anyway, I’ve obviously been using Outlook more than anything else.
I keep getting the message below when I start-up Outlook I get the little message below:
I’m an easy going guy, so I go ahead and download and install it. The only problem then, is that as it progresses through it’s install, I eventually end up with the little error box below:
It then immediately progresses to uninstall and erase the progress it had gotten to up to that point.
Does anyone have any ideas about how to get around this? I’m getting ready to do a Google search now to find an answer. Is that heresy to use Google to try and find the answer to a Microsoft question? I feel like I should use MSN Search, maybe I will just to compare.
Related Stories
POSTED IN: Office 12, Outlook, User Experience
18 opinions for Desktop Search Error
dave t
May 29, 2006 at 8:01 pm
Error message when you try to install Windows Desktop Search 3.0 Beta Engine Preview: “Access is denied”
Article ID 919163
This basically takes you through the procedure (verbose logging etc) and then you have to adjust permission in the registry. I had to install, get the message then go to registry HKCR\ .msg and grant permissions, reinstall get the error messages, go to HKCR\ .doc adjust permissions and had to do this for .rft and .dot as well before it enabled a successful install and now it works fine.
HOWEVER if you go to the options- advanced- you should have the option to STOP the message if all you want to to stop it rather than go through the whole rigemorole I had to this evening…aargh! Then again if you have OneNote the onyl way to get rid of the message in OneNote is to install WDS…so either way they get you!
Jason
May 30, 2006 at 1:53 am
Can you share with us more details about how exactly to “adjust permission in the registry”?
Dave t
May 30, 2006 at 8:28 am
http://support.microsoft.com/?kbid=919163 is the article. Basically you have to find the registry sub key that is being locked and stopping the install.
Thus you find for example HKCR\.doc right click, look at ‘Permissions’ and if THIS is the key causing problems you will see the FULL CONTROL adn READ boxes are empty. Click to authorise, apply and then OK. Exit registry and reinstall WDS again. It took me four attempts and as I said I had to change .doc .dot .rft and .msg. The .msg one actually had to have the subkey Potentialhandler permission changed not the subkey itself but your Updspapi.log in C;WINDOWS should show you which key is causing the problem as it is the last entry each time (ie at the very bottom). Everything working find now but you’d think MS would have sorted that one BEFORE annoying us?
On Outlook I am recieving the error 0×800CCCOE. What is this? » micaelarunyan
Jun 5, 2006 at 5:44 pm
[…] Desktop Search Error […]
Wim
Jun 9, 2006 at 7:46 am
I also have problems using WDS with Office 12. I also get the message to download the extra thing. Everything installs whitout any problem. WSD succesfully installed but i don’t have the searchbox in my toolbar and i don’t have the option to add it?
Any suggestions?
Jon
Jun 16, 2006 at 6:09 am
Hey Wim, that’s exactly what happened to me. The searchbox is completely missing from the taskbar after the 3.0 preview upgrade. What is the correct order of installing everything? (WSD 2.x full release, Office beta 2, then WSD 3.0 engine preview?) I want to use Office 12 but not if it kills Windows Desktop Searching!
Richard
Jun 16, 2006 at 11:45 am
My problem is that the key itself doesn’t seem to exist. Any ideas? My log looks like this:
#E008 Setting registry value HKCR\.gif\PersistentHandler
#E033 Error 5: Access is denied.
#E065 Parsing AddReg section [Product.Add.Reg] in “c:\bd720afc52a6956cddab63248a5e\update\update_WinXP.inf” failed. Error 5: Access is denied.
#E064 Parsing install section [ProductInstall.GlobalRegistryChanges.Install] in “c:\bd720afc52a6956cddab63248a5e\update\update_WinXP.inf” failed. Error 5: Access is denied.
Tim
Jun 19, 2006 at 5:27 pm
I will try this fix also. Have tried the other route several times. I don’t have and never had WDS installed at all. This is a very annoying Beta feature I hope they fix for the main release. Suggesting the search be installed is one thing, not giving any way to eliminate this “would you like to download” message is unforgiveable. Why isn’t the software simply part of the Outlook install package anyway?
Tim
Jun 19, 2006 at 11:59 pm
I ran into the same issue that Richard did. The key doesn’t exist in the log file. help?
Here’s my similar log, but no answer that is obvious -
#E008 Setting registry value HKCR\MSIDXS
#E033 Error 5: Access is denied.
#E065 Parsing AddReg section [Product.Add.Reg] in “c:\582de58afa5435f9f2\update\update_WinXP.inf” failed. Error 5: Access is denied.
#E064 Parsing install section [ProductInstall.GlobalRegistryChanges.Install] in “c:\582de58afa5435f9f2\update\update_WinXP.inf” failed. Error 5: Access is denied.
#E008 Setting registry value HKCR\MSIDXS
#E033 Error 5: Access is denied.
#E065 Parsing AddReg section [Product.Add.Reg] in “c:\582de58afa5435f9f2\update\update_WinXP.inf” failed. Error 5: Access is denied.
#E064 Parsing install section [ProductInstall.GlobalRegistryChanges.Install] in “c:\582de58afa5435f9f2\update\update_WinXP.inf” failed. Error 5: Access is denied.
Jon
Jun 20, 2006 at 12:02 am
Oh ok, so 3.0 beta engine preview removes the desktop searching. The next beta release will include it back in again. Anyone have a rumor ETA when the next desktop 3.0 beta release will be? I’m not going to play with office 2007 again until the next 3.0 is ready for full desktop and toolbar search options.
joe
Jun 26, 2006 at 12:39 pm
Hey guys.. for the past 2 days i’ve been rerunning all the instructions you listed here, going back and forth to regedit and the error list and FINALLY after 20+ attempts and each NEW TIME finding another Reg Key that is blocked I made it.. here are a few keys that I had to unblock ( I’m sure I left some out)
.msg .rft .wll .cs .csv .tif .doc .dot .xlb .xls .xlt
and all \PersistentHandler
Any new guys.. if your having probs.. just KEEP doing it until keys are unblocked…
Rahul
Jul 15, 2006 at 5:24 pm
I am having same issues as Tim did … don’t see any registry_key to unblock. It seems like one of the install file is been blocked …
Any resolutions ?
jeff
Jul 19, 2006 at 12:49 am
I’m having the same problem as Tim, HKCR\.scd\PersistentHandler does not exist in my registry. I have no idea how to fix this stupid thing. :(
Bill Gateless
Jul 29, 2006 at 12:34 pm
microsoft sucks bad when it allows crap like desktop search to be available then it fails to installs for use in its own beta programs.
Mauricio Barragan
Aug 9, 2006 at 2:52 pm
I managed to install it but i had to unblock all these keys:
.wll .asc .csv .mdb .tif .tiff .doc .dot . rtf .msg .shtm .pps .ppt .xls
For those having the HKCR\.xxx\PersistentHandler issue: you will not find the key because the installer is trying to create it. You hace to change the permissions for the key with the extension. i.e:
HKCR\.doc
James
Aug 19, 2006 at 4:52 pm
What a pain… The help doc doesn’t even explain that you’ll have to find all the subkeys, nor does it even explain what a subkey is. Thanks to this thread, I went through and edited all the listed subkeys, and finally it was able to install.
JoRene
Sep 18, 2006 at 1:58 am
I’ve had to change permissions or fix registry keys for so many keys I’ve lost count, and I still don’t have this app installed! It is ridiculous to publish software that is this difficult to install. Each install takes 3-5 minutes or more, then back for another registry change! At least 15 -20 so far! At least MS could name all the keys necessary in their KB file so that we could check all the keys at once rather than reinstalling 100 times.
Dottie P
Oct 27, 2006 at 10:51 pm
I keep getting the following error message, and can’t retrieve email on my laptop. Can get email on my desktop, however. Can you help?
The connection to the server has failed. Account: ‘pop-server.tampabay.rr.com’, Server: ‘pop-server.tampabay.rr.com’, Protocol: POP3, Port: 200, Secure(SSL): No, Socket Error: 10060, Error Number: 0×800CCC0E
Have an opinion? Leave a comment: