“Eat Dismiss Clicks”
Title doesn’t make much sense to you, but it basically means that activity everyone does to just click somewhere else on the page to escape the context of a menu or action you’re currently involved.
Jensen Harris discusses how this challenge became a to-do item in the development of Office 12’s functionality. Things are being wrapped up in the development of Office 12 and it’s just the little things that are left to smooth everything out for the user. The challenge though is that sometimes smoothing these little areas out involve just as much investment and time by the design programmers as the full-fledged application. Many times, this is why getting it good enough is okay, but NOT for Jensen and his team.
Our development team has gone out of their way to provide us the opportunities to get the details right. Unfortunately, sometimes getting the small stuff right costs way more time and energy than doing something “most of the way.” Yet, the whole team has remained committed to going beyond the “good enough” mentality so that the user experience is seamless in ways you wouldn’t even notice unless we got them wrong.
Read more about how his team completely circumvented an accepted practice among computer users to make the user experience better in Office 12.
Source: Obsession to Detail by Jensen Harris
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POSTED IN: User Experience, Word
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